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Welcome to Opal Creations

Web Designers in Swindon

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Webhosting Status

Here at Opal, we provide affordable development and design solutions for individuals and small to medium sized companies

Service Status

Service Active Web Servers
Service Active Mail Servers
Service Active FTP Servers
Service Active Database Servers
Service Active Backup Servers
Service Active Reflux Server
Service Active Load Balancer
Service Active RDP Clients
Service Active CDN Servers

Webhosting Status Page

Welcome to our system status page. This page is updated with any planned maintenance or current system issues.
Please check this page before contacting customer services

 

Current System Status

Mail Delivery Problems

16:06 09/06/2018

We are aware that users of our shared mail platform have encountered problems over the past months sending to the following providers:

- Microsoft (Hotmail & Office 365)
- Yahoo
- BT
- AOL

This is down to the sheer size of our mail platform and large quantities of mail we send to these various providers. We have been working over the past few months on improving the reputation of our platform by introducing new filtering technologies to help stop the emails which can cause negative marks left on our systems.

While this situation has improved, we are aware that from time to time users will see bouncebacks from the above providers. Our advice for these cases would be:

Add an SPF record:
If you're using our servers alone, the following SPF record can be added to your domain names DNS configuration as TXT record:

v=spf1 exists:%{i}.mta.spf.extendcp.co.uk exists:%{i}.web.spf.extendcp.co.uk -all

Use an alternate mail server:
We have a lot of different mail servers, all with different IP's. If one mail server can't send your email to a certain provider, try sending it via another. Our support teams can help identify a suitable server for you.

Alternatively, we have a webmail interface which uses a more sophisticated filtering system.

Planned System Maintenance

There is currently no planned maintenance.

Opal accepts cards through PayPoint.net SecPay Opal accept credit and debit cards Opal Creations supports PayPal Opal accepts Google Checkout Opal are a qualified Google Adwords Professional Opal are Google Analytic Professionals